Frequently Asked Questions




Currently, we are operational in Delhi NCR, Mumbai,Kolkata, Hyderabad,Pune, Ahmedabad,Chennai and 350+ cities. Like us on Facebook or follow us on Twitter to be updated on where we are moving next.
Our experienced professionals are certified, have had a background check and are trained on behavioral skills. Our team has an average experience of more than 10 years and possesses the required know-how to understand and solve the issue efficiently. Having worked on servicing and repair of over 18 Lakh appliances, 247around leverages a robust Analytical Engine to supplement the training of the Engineers who visit your home for appliance repair jobs.
Yes, 247around team is 100% accountable for the job undertaken. We provide 1-3 months service warranty depending on the nature of the service provided. However, in case if anything goes wrong, we are committed to either re-do it or refund your money.
We strongly recommend YES, as this enables on-site queries / clarifications to be best handled face-to-face for a more satisfied service outcome.
We have a team of 2000+ on-the-ground engineers to provide timely service across Delhi NCR, Mumbai,Kolkata, Hyderabad,Pune, Ahmedabad,Chennai and 350+ cities. We have an automated system that tracks the full cycle from booking till the time engineer arrives at your office or home. We can arrange for reschedule at a time convenient to you or accept a job cancellation from your end with full refund of booking amount in case you have already paid for the service.
No, all the charges mentioned on App and Website are inclusive of service tax.
You may reschedule or cancel the booking through our mobile app or by calling at our call-center number 9555000247, without any charges. However, we request you to cancel or reschedule the same, if the need so arises, atleast 2 hours prior to the scheduled time. This will help our engineers avoid inconvenience due to commute.
All 247around engineers bring their own equipment. However, you may be required to provide consumables such as water for ac servicing, ladder etc. as per the job needs.
To be able to serve you better, we look forward to your feedback. You can do so instantaneously through the mobile app, website or by calling at our call-center number 9555000247. Also, if you think any of your friends would benefit from our services, you can share our details with them through SHARE option available on the app or through our Facebook page.
247around is a multi-brand service and repair organization. Whatever be the brand of your appliance, you can get it serviced / repaired through us.
You may give feedback on 247around website or call on 9555000247 to share your experience and issues, if any, and they will be tracked to closure.
You can pay cash at the point of service.
Prices are mentioned on the 247around website and app or you may call on 9555000247 for details.
Visit charges are applicable only if for some reason you do not want to get the job done after the Engineer arrives at your house or office.
These charges depend on the appliance in discussion and are mentioned on the App and Website or you can check them on help desk 9555000247. When appliance undergoes a repair, these are labour charges for the repair. Parts, if required to complete the repair, are charged extra.
Yes, we do provide spare parts and they are charged in addition to repair charges.
Yes, you can see the repair charges on the App or Website or call helpdesk 9555000247. Additionally, you can share the problem in the appliance and our qualified response team at helpdesk will share the estimate.
If the refrigerant gas of your refrigerator has leaked, it will be re-filled. Each time gas gets re-filled, a part called 'dryer' is changed. Gas filling charges mentioned include the dryer cost, you don’t need to pay extra.
During installation of your LCD or LED TV, you can book a TV Stand also from us which is charged extra as per charges mentioned.
When you book a split AC Installation and the Refrigerant Pipe set provided with the new AC is not sufficient or is not provided by manufacturer, you can add it by just checking on the app. This will ensure Engineer carries with him necessary refrigerant pipe set. We use best quality refrigerant pipe which is mentioned by its gauge on the App and Rate card else where.